Privacy policy

Data controller

Toolkit Forest, 68 Feather Street, Closeburn, Queensland, 4520, Australia, is the controller for personal information collected through this site. Contact studio@toolkitforest.click or +61 (07) 3786 5923.

What we collect

When you send an enquiry we collect your name, email address, optional topic, and message content. Server logs may record IP address and basic device data. Cookie preferences are stored in your browser when you use the consent banner.

Why we use it

We use enquiry data to respond to booking questions and to administer sessions you request. We do not sell personal information.

Retention

Enquiry records are kept for up to 24 months after the last correspondence unless a longer period is required for accounting or dispute resolution. Session administration records may be kept for seven years where required for business records.

Your rights

Under the Australian Privacy Principles you may request access to, or correction of, personal information we hold about you. You may also lodge a complaint with the Office of the Australian Information Commissioner.

International transfers

If we use email or hosting providers that process data outside Australia, we take reasonable steps to ensure they handle information in a manner consistent with Australian privacy expectations.

Cookies

See our cookie policy for details on essential and optional cookies.